Privacy Policy | Earl's Plumbing

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This page was last updated on April 11, 2024. Please note that this privacy policy (“Privacy Policy”) may change from time to time. Such changes are effective upon posting and will be communicated on our website under this Privacy Policy section.

This website https://www.callearls.com.com/ (the “Website”) is operated by Earl’s Plumbing, Heating & Air, Inc. (“Earl’s”), located at 4720 Highway 84, Lubbock, TX 79415. Earl’s is committed to respecting its clients and partners privacy and protecting your personal information (“Personal Information”) it collects or maintains. This Privacy Policy should be read carefully.

Scope

This privacy policy sets forth the principles that Earl’s adheres to with regard to the collection, protection and online and offline transfer of Personal Information processed by Earl’s.

Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, such as your name, address or email address. Personal Information does not include information that has been reported in the aggregate, or publicly available that has not been combined with non-public Personal Information.

Personal Information Collected

Earl’s may collect Personal Information and demographic information from you directly, such as online through your use of our Website that you chose to provide us via our Website. Earl’s also receives, stores and processes Personal Information provided by you both online and offline.

Personal Information Earl’s collects may be:

Use of Personal Information

Earl’s may use Personal Information collected via the Website for the following purposes:

To ensure that the Website is presented to you in an effective manner;
To provide you with information that you have requested from Earl’s;
Where you have registered with Earl’s to send you electronic and/or paper form marketing and other materials relating to Earl’s services, unless you would prefer Earl’s not to do so;
To monitor and analyze trends, usage, and activities in connection with the Website and to improve the Website and products and services Earl’s offer; and
To service your order, where appropriate for, which it was provided or as otherwise required to provide Earl’s services.

Earl’s uses third party analytics services to help analyze and track data, determine the popularity of certain content, and provide statistical information about users of the Website.

Earl’s Disclosure/Transfer of Personal Information with Third Parties

Earl’s does not share, rent, sell or exchange Personal Information submitted via the Website with third parties, except in the following instances:

Sharing Personal Information is ordered by a court, required by law, or is otherwise permitted by applicable law;
Earl’s reasonably believes that your actions are inconsistent with Earl’s agreements or policies or that you have violated the law;
Earl’s has a good faith belief that access, preservation or disclosure of such Personal Information is reasonably necessary to protect the rights, property or safety of Earl’s, its partners, Website users or the public;
Sharing with Earl’s professional advisors is necessary to obtain advice or otherwise protect and manage Earl’s business interests; and
Earl’s, or substantially all our assets are merged into or acquired by a third party, in which case your personal information may be transferred as part of the merger or acquisition.

Earl’s will only transfer Personal Information to a third party where the third party has provided assurance that it will provide at least the same level of security and protection as prescribed by this privacy policy. When legally required, Earl’s will provide both notice of our intent to process your Personal Information and your choice to opt-out of future processing of such information. Earl’s also processes Personal Information on behalf of and as instructed by you. Earl’s does not own, control or have the right to disclose or modify such information. Earl’s not disclose Personal Information provided to us by you or other clients and partners, except at your or their direction.

Personal Information submitted to Earl’s is only available to our employees or agents that we’ve determined reasonably needs access to such Personal Information in order to provide services to you or carry out the purpose(s) for which it was collected.

Earl’s does not share, rent or sell your information for marketing purposes.

Personal information Earl’s collects

Earl’s collects various types of personal information, as explained in the “Personal Information Collected” section above. In particular, during the last 12 months, Earl’s has collected the following categories of personal information: identifiers (e.g., name and email), professional and employment-related information and education information (e.g., job title or curriculum vitae), commercial information (e.g., products purchased and billing and delivery information where we offer goods for sale), internet or other electronic network activity information (e.g., IP address or browser properties), and inferences derived from other information we collect. Earl’s collects this information for the business and commercial purposes described in the above section titled “Use of Personal Information.”

Your rights

Subject to certain limitations, you, or your appropriately-verified authorized agent, have the right to request the following information from us:

The categories of personal information we collect about you.
The categories of sources from which your personal information is collected.
The business purpose for collecting your personal information.
The categories of third parties with whom we share your personal information.
The specific pieces of personal information we have collected about you.

Additionally, subject to certain limitations, you have the right to request deletion of your personal information. Earl’s will not charge for this service.

Earl’s will not discriminate against you if you choose to exercise any of your rights under the CCPA.

If you wish to exercise your rights under the CCPA, you may contact us via the information listed on the “Contact” page.

Contact Information

If you have any comments, questions, or concerns about our privacy practices or wish to exercise your rights under the CCPA please contact us at info@callearls.com. Earl’s may ask you a series of questions to help confirm your identity, such as information related to your recent interactions with us, before disclosing any specific information. To the extent that access rights pertain to data that Earl’s does not own or have the right to disclose or modify, we will make a reasonable effort to identify and notify the relevant data owner of your request. If Earl’s receives your request from an authorized agent, we will not disclose any information to such authorized agent until we have confirmed said agent’s authority with you. As such, Earl’s may ask for evidence that you have provided such an agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please email Earl’s at info@callearls.com.